Last updated: September 2026
Times Square Leisure Ltd ("we", "our", or "us") operates Christmas In Newcastle at Rusty’s Showbar. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as when you:
- Make a booking or purchase tickets
- Contact us via email or phone
- Sign up for our newsletter
- Participate in our events or promotions
Types of information we collect:
- Name and contact details (email, mobile number, address)
- Booking information (dates, times, number of guests)
- Payment details, which are collected and processed by Stripe. We do not store your full card number on our systems
- SMS marketing consent, if you opt in to our text message programme
- Communication preferences
- Feedback and reviews
Bookings and Payments
Table bookings on this website are made through our own in-house booking system. We use that system to take your booking details, confirm your table, and manage your visit.
Payments, including deposits and booking fees, are handled by Stripe. When you pay, you are taken to Stripe’s secure checkout. Stripe processes the payment as our payment provider and may collect card details, billing information, and technical data needed to complete the transaction. Stripe’s use of your information is covered by Stripe’s privacy policy.
How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Send booking confirmations and updates
- Take deposits and booking fees through Stripe
- Provide customer support
- Send marketing emails (with your consent)
- Send marketing text messages if you have opted in to our SMS programme
- Improve our services and website
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our in-house booking system, which we operate ourselves to manage tables and bookings
- Stripe, who processes payments on our behalf
- Mailchimp, who sends email and SMS on our behalf if you have subscribed
- Other service providers who assist in our operations (such as email or SMS delivery)
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Object to processing of your information
- Request data portability
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyse website traffic, improve website functionality, and provide personalized content.
Types of cookies we use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
SMS marketing
If you opt in to SMS marketing from Christmas In Newcastle / Rusty’s, we collect your mobile number and use it to send text messages about events, offers and updates. We use Mailchimp to operate this programme. We do not sell your mobile number or SMS opt-in details to other companies for their own marketing.
Your mobile number given at booking is used to manage that booking. It is not used for marketing texts unless you have also opted in to SMS marketing. Consent to marketing SMS is not a condition of booking or purchase.
You can stop marketing texts at any time by replying STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT or REVOKE), by using an unsubscribe link in a message, or by emailing [email protected]. Reply HELP for assistance. For the full SMS programme rules, see our Terms & Conditions.
Marketing Communications
We may send you marketing emails about our events and services if you have given us explicit consent, or have purchased tickets from us (legitimate interest). You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Marketing text messages are sent only with your SMS consent, as described above.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for 7 years for accounting and legal purposes.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Rusty’s Showbar, Unit 3&4 International Centre for Life, Times Square, Newcastle upon Tyne NE1 4EP